Identity Theft
What is Identity Theft?
Identity theft occurs when cyber criminals obtain your personal information (such as your name, passport details, and social security records) to claim your digital identity and uses them to commit theft or fraud.
How does Identity Theft happen?
Criminals try to steal personal information by different means, such as phishing and social engineering, hacking your devices, skimming your cards on ATMs or stealing your devices and credit cards. Also, identity theft attacks are tied to the willingness of users to share personal data on social media; this gives an advantage to criminals to steal your data and use them to commit fraud.
How Do Thieves Use Your Stolen Identity?
Criminals can claim your identity and do financial activities pretending to be you. Criminals can use your credit cards to shop online, access your accounts, increase your debit card limit for ATM withdrawals or make money transfer.
How Can You Protect Yourself?
Protect your devices
- Be careful about what software you install on your devices.
- Use anti-virus software to protect your devices.
Stay alert when you're online
- Be careful about the websites you visit.
- Use your card data only on trusted websites.
- Use the iBank service panel to control your card limits on the internet.
- Visit the official pages on social media; be careful of fake pages and accounts.
Keep things to a minimum
- Limit the information you share on social media.
- Verify the identity of people you meet online.
- Review the privacy settings of your accounts on social media continuously.
Protect your sensitive data
- Don't give the OTP to anyone.
- Don't share your passwords and PINs with others.
- Avoid writing your passwords and PINs on papers, electronic files, or mobile phones.
- Change your passwords regularly.
- Use multi-factor authentication to secure access to your accounts.
Watch out for social engineering attempts
- Recognize email phishing attempts, don't open unknown attachments or click on hyperlinks.
- Be careful of phone scams; don't give out personal or financial information over the phone.
- Do not communicate with suspicious phone numbers over the messaging services like WhatsApp.
Track your online statements
- Regularly review your account and credit card statements.
- If you detect suspicious transactions, call our Contact Center immediately.
Report issues
- Report fraudulent transactions, lost or stolen credit cards, and suspicious activities to our Contact Center right away.
