iBank App Errors

ErrorSolution
App Tampering
  1. Check for Rooted/Jailbroken Device
  2. Reinstall the App
  3. Clear Cache and Data
  4. Disable Security Apps
Fake SSL Certificate
  1. Check Date and Time Settings
  2. Network Connection
  3. Clear App Cache
  4. Reinstall the App
  5. Use a VPN
Rooted Device
  1. Unroot Your Device
  2. Use a Magisk Module
  3. Check for Root Checker Apps
  4. Factory Reset
Runtime
  1. Restart Your Device
  2. Check for Updates
  3. Clear Cache and Data
  4. Reinstall the App
  5. Free Up Storage Space
SELinux vulnerability detected
  1. Check SELinux Status
  2. Re-enable SELinux
  3. Factory Reset
  4. Use Official Software
  5. Check for Rooting
Unverified App Detected
  1. Disable Unknown Sources
  2. Uninstall Suspicious Apps
  3. Enable Play Protect:
  4. Check App Permissions
  5. Update Your Device
  6. Consider Factory Reset
Unknown Sources Enabled
  1. Disable Unknown Sources
  2. Enable Security Features
  3. Review Installed Apps
  4. Keep Your Device Updated
  5. Consider Antivirus Software
  6. Factory Reset
Third-Party App Store
  1. Uninstall the Third-Party App
  2. Disable Unknown Sources
  3. Check for Other Suspicious Apps
  4. Enable Google Play Protect
  5. Keep Your Device Updated
  6. Consider Factory Reset (if necessary)
USB Debugging Enabled
  1. Disable USB Debugging
  2. Check Device Security
  3. Reboot Your Device
  4. Uninstall & Reinstall the App
  5. Contact Support
Developer Options Enabled
  1. Disable Developer Options
  2. Check for Security Settings
  3. Reboot the Device
  4. Reinstall the App
Admin Permissions Granted
  1. Identify the Problematic App
  2. Disable Device Admin Rights
  3. Uninstall the App
  4. Check for Other Security Settings
  5. Update Your Apps and Device
Device Encryption Issue
  1. Check Device Encryption Settings
  2. Restart Your Device
  3. Update the App
  4. Clear App Cache
No Screen Lock
  1. For iOS: Go to Settings > Face ID & Passcode (or Touch ID & Passcode), and set up a passcode.
  2. For Android: Go to Settings > Security > Screen lock, and choose a secure option (PIN, pattern, or password).
Outdated Security
  1. Update Your Operating System
  2. Check Device Security Settings
  3. Reinstall the App
  4. Contact Support
Accessibility Options Enabled
  1. Check Accessibility Settings
  2. Update the App
  3. Reboot Your Device
  4. Reinstall the App
Screenshot Blocked
  1. Check Permissions
  2. Restart the App
  3. Device Settings
  4. Update the App
Man-in-the-Middle Attack Detected
  1. Network Interference
  2. VPN/Proxy Issues
  3. Expired Certificates
  4. Device Security Settings:
SSL Stripping Detected
  1. Switch Networks
  2. Disable VPN/Proxy
  3. Update Software
  4. Check Security Settings
  5. Scan for Malware
Risky Network (Pineapple WiFi)
  1. Switch Networks
  2. Disable WiFi Pineapple
  3. Check Network Security
Risky Network (Rogue WiFi)
  1. Disconnect from WiFi
  2. Check for Rogue Networks
  3. Connect to a Secure Network
  4. Update Security Software
  5. Restart Your Device
Content Manipulation Detected
  1. Disabling any security software temporarily to see if it resolves the issue
  2. Clearing your browser’s cache and cookies.
  3. Using a different browser or an incognito/private mode.
  4. Disabling browser extensions to identify if one is causing the problem.
  5. Checking your network connection or trying a different network.
Open Wi-Fi Network
  1. Switch Networks
  2. Use Mobile Data
  3. Check Wi-Fi Settings
  4. Update App
Captive Portal Detected
  1. Open a Web Browser
  2. Check Network Connection
  3. Disable VPN
  4. Forget Network and Reconnect
  5. Clear Browser Cache
Blacklisted Network
  1. Switch to a Secure Network
  2. Use a Mobile Data Connection
  3. Review Network Settings
  4. Connect to Approved Networks
App Tampered
  1. Reinstall the App
  2. Check for Rooting/Jailbreaking
  3. Verify App Integrity
  4. Update the App
App Flagged
  1. Reinstall the App
  2. Check for App Permissions
  3. Verify App Integrity
  4. Update the App
  5. Use Security Software
App Blocked by Policy
  1. Identify the App
  2. Uninstall the App
  3. Check for Alternatives