Using INVESTBANK cards with Apple Pay is secure. There are number of security features Apple Pay transactions have. Some of them:
Yes, Apple Pay can be used for online payments. Visit https://www.apple.com/jo/apple-pay/ for more information.
If your card is lost or stolen, please contact us immediately on 06 5001515. Your physical card will be blocked, and a new card will be sent to you. Since the payment cards on your device are digital versions of your physical payment cards, you need to remove the original payment card from your device and register the replacement card.
No, formatting your device will remove all payment cards registered on your device
If your device is lost or stolen, please contact us immediately on 06 5001515 and we will block your card on Apple Pay. We recommend that you also register for and use Find My iPhone . This will allow you to find, lock and delete details on your phone if it is lost or stolen.
You can register up to 8 payment cards in Apple Pay. (Credit Cards, Debit Cards)
If your old card was blocked when you placed a request for replacement, you’ll need to activate and enroll your new card to continue using Apple Pay.
If your card is lost or stolen, please call INVESTBANK immediately on 06 500 1515 to report the same so we can block the card and replace it. This will ensure that there are no unauthorized transactions on your card. After we block your card, you will not be able to use Apple Pay. Please remember that you will remain liable for all transactions on your card until the time of reporting the loss to the bank. Please refer to the terms and conditions of card use on our website.
Yes, you can. Follow the same steps to enroll her Supplementary Card into Apple Pay but please note that since your mobile is registered to our system, you need to share Authentication code with her to verify the card. Once enrolled, she can use her mobile to make payments with her supplementary card.
All data on your watch should be deleted before selling/giving away your device. You should also delete all cards you have added to Apple Pay. You should also remove your card if you temporarily provide your device to someone else; for example, if you need it repaired. If you replace or update your device, you will need to add your card(s) to Apple Pay again.
No. Apple Pay does not have access to your bank accounts.
You would need an internet connection to enroll cards / disable cards from Apple Pay and to check card available balance / limit. To make Apple Pay transactions, you do not need to have a cellular data or Wi-Fi connection. Please note that Apple Pay may require you to periodically login to the app and connect to the internet with your device to keep the app active.
The first card you add to Apple Pay becomes your default payment card and will remain so unless you change it.
To change your default card, or to make a payment using another card, drag the desired card to the front of the wallet. Once complete a notification will appear to say you have changed your default card or go to Settings > Wallet & Apple Pay on your iPhone or iPad. Tap Default Card, then choose a new card.
You will get all the benefits, rewards, and protection that your Debit or Credit Card currently provides when you pay with Apple Pay.
Please pay with your physical card and contact INVESTBANK at +06 5001515 for further assistance.
No charges for using Apple Pay.
After completing a payment using Apple Pay, payment confirmation will be displayed on your mobile screen. Additionally, you will continue to receive transaction alerts through SMS on your registered mobile number.
You will receive an immediate notification after each transaction made using Apple Pay. When you open the card in the Wallet, you will only see the latest transaction made. When you navigate to the transaction tab (tap on your card in the Wallet to display) you will see your last 10 transactions. Transaction history is not available on the Apple Watch.
Additionally, you will be able to see all transactions through the respective card statement in the Mobile Banking app.
You can continue to use Apple Pay till your card expiry date. Once you receive and activate your renewed card, you will need to enroll it into Apple Pay.
Yes, you can configure and use Apple Pay on multiple devices.
If you return an item paid for with Apple Pay, the store may require you to tap or wave your phone on the payment terminal to complete the transaction for refund. Please talk with the retailer directly to refund the transaction.
Yes you can return to the Wallet to complete your set up by: Open the Wallet App > Tap your card > Choose your verification method.
The card image may not be an exact match. Keep in mind this doesn't affect how your cards work with Apple Pay.
Call us on 06 5001515 or visit https://www.apple.com/jo/apple-pay/
Apple Pay uses Near Field Communication (NFC) to make contactless mobile payments. This ensures that Apple Pay will work everywhere contactless payment is accepted.
Near Field Communication (NFC) enables devices near communication without any physical contact. Payment transactions using NFC technology can be completed by simply waving the NFC enabled device on contactless terminals.
Your Apple Pay transaction will be declined if your card is blocked or suspended.
Removing cards from Apple Pay will have no effect on your physical cards. You can continue to use your physical cards as you normally would. You can add your credit and debit cards back into Apple Pay at any time.
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