{"id":245113,"date":"2025-04-09T13:30:48","date_gmt":"2025-04-09T13:30:48","guid":{"rendered":"https:\/\/investbank.jo\/?page_id=245113"},"modified":"2025-04-09T14:16:00","modified_gmt":"2025-04-09T14:16:00","slug":"ibank-app-errors","status":"publish","type":"page","link":"https:\/\/www.investbank.jo\/en\/content\/ibank-app-errors\/","title":{"rendered":"ibank-app-errors"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(98,100,108,0.72) 0%|rgba(98,100,108,0) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.investbank.jo\/media\/2025\/04\/App-error-page.jpg” custom_padding=”23vh||23vh||true|false” custom_padding_tablet=”15vh||15vh||true|false” custom_padding_phone=”13vh||13vh||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”85%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”51cd77b0-fe74-42e7-9c95-ed89f15f99f3″ global_colors_info=”{}”]<\/p>\n

iBank App Errors<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f9f5ef” custom_padding=”7vh||7vh||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”85%” max_width=”85%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”ad001091-df83-476e-afca-24303e1f0896″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Error<\/th>\nSolution<\/th>\n<\/tr>\n<\/thead>\n
App Tampering<\/td>\n\n
    \n
  1. Check for Rooted\/Jailbroken Device<\/li>\n
  2. Reinstall the App<\/li>\n
  3. Clear Cache and Data<\/li>\n
  4. Disable Security Apps<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Fake SSL Certificate<\/td>\n\n
    \n
  1. Check Date and Time Settings<\/li>\n
  2. Network Connection<\/li>\n
  3. Clear App Cache<\/li>\n
  4. Reinstall the App<\/li>\n
  5. Use a VPN<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Rooted Device<\/td>\n\n
    \n
  1. Unroot Your Device<\/li>\n
  2. Use a Magisk Module<\/li>\n
  3. Check for Root Checker Apps<\/li>\n
  4. Factory Reset<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Runtime<\/td>\n\n
    \n
  1. Restart Your Device<\/li>\n
  2. Check for Updates<\/li>\n
  3. Clear Cache and Data<\/li>\n
  4. Reinstall the App<\/li>\n
  5. Free Up Storage Space<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
SELinux vulnerability detected<\/td>\n\n
    \n
  1. Check SELinux Status<\/li>\n
  2. Re-enable SELinux<\/li>\n
  3. Factory Reset<\/li>\n
  4. Use Official Software<\/li>\n
  5. Check for Rooting<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Unverified App Detected<\/td>\n\n
    \n
  1. Disable Unknown Sources<\/li>\n
  2. Uninstall Suspicious Apps<\/li>\n
  3. Enable Play Protect:<\/li>\n
  4. Check App Permissions<\/li>\n
  5. Update Your Device<\/li>\n
  6. Consider Factory Reset<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Unknown Sources Enabled<\/td>\n\n
    \n
  1. Disable Unknown Sources<\/li>\n
  2. Enable Security Features<\/li>\n
  3. Review Installed Apps<\/li>\n
  4. Keep Your Device Updated<\/li>\n
  5. Consider Antivirus Software<\/li>\n
  6. Factory Reset<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Third-Party App Store<\/td>\n\n
    \n
  1. Uninstall the Third-Party App<\/li>\n
  2. Disable Unknown Sources<\/li>\n
  3. Check for Other Suspicious Apps<\/li>\n
  4. Enable Google Play Protect<\/li>\n
  5. Keep Your Device Updated<\/li>\n
  6. Consider Factory Reset (if necessary)<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
USB Debugging Enabled<\/td>\n\n
    \n
  1. Disable USB Debugging<\/li>\n
  2. Check Device Security<\/li>\n
  3. Reboot Your Device<\/li>\n
  4. Uninstall & Reinstall the App<\/li>\n
  5. Contact Support<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Developer Options Enabled<\/td>\n\n
    \n
  1. Disable Developer Options<\/li>\n
  2. Check for Security Settings<\/li>\n
  3. Reboot the Device<\/li>\n
  4. Reinstall the App<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Admin Permissions Granted<\/td>\n\n
    \n
  1. Identify the Problematic App<\/li>\n
  2. Disable Device Admin Rights<\/li>\n
  3. Uninstall the App<\/li>\n
  4. Check for Other Security Settings<\/li>\n
  5. Update Your Apps and Device<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Device Encryption Issue<\/td>\n\n
    \n
  1. Check Device Encryption Settings<\/li>\n
  2. Restart Your Device<\/li>\n
  3. Update the App<\/li>\n
  4. Clear App Cache<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
No Screen Lock<\/td>\n\n
    \n
  1. For iOS: Go to Settings > Face ID & Passcode (or Touch ID & Passcode), and set up a passcode.<\/li>\n
  2. For Android: Go to Settings > Security > Screen lock, and choose a secure option (PIN, pattern, or password).<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Outdated Security<\/td>\n\n
    \n
  1. Update Your Operating System<\/li>\n
  2. Check Device Security Settings<\/li>\n
  3. Reinstall the App<\/li>\n
  4. Contact Support<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Accessibility Options Enabled<\/td>\n\n
    \n
  1. Check Accessibility Settings<\/li>\n
  2. Update the App<\/li>\n
  3. Reboot Your Device<\/li>\n
  4. Reinstall the App<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Screenshot Blocked<\/td>\n\n
    \n
  1. Check Permissions<\/li>\n
  2. Restart the App<\/li>\n
  3. Device Settings<\/li>\n
  4. Update the App<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Man-in-the-Middle Attack Detected<\/td>\n\n
    \n
  1. Network Interference<\/li>\n
  2. VPN\/Proxy Issues<\/li>\n
  3. Expired Certificates<\/li>\n
  4. Device Security Settings:<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
SSL Stripping Detected<\/td>\n\n
    \n
  1. Switch Networks<\/li>\n
  2. Disable VPN\/Proxy<\/li>\n
  3. Update Software<\/li>\n
  4. Check Security Settings<\/li>\n
  5. Scan for Malware<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Risky Network (Pineapple WiFi)<\/td>\n\n
    \n
  1. Switch Networks<\/li>\n
  2. Disable WiFi Pineapple<\/li>\n
  3. Check Network Security<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Risky Network (Rogue WiFi)<\/td>\n\n
    \n
  1. Disconnect from WiFi<\/li>\n
  2. Check for Rogue Networks<\/li>\n
  3. Connect to a Secure Network<\/li>\n
  4. Update Security Software<\/li>\n
  5. Restart Your Device<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Content Manipulation Detected<\/td>\n\n
    \n
  1. Disabling any security software temporarily to see if it resolves the issue<\/li>\n
  2. Clearing your browser’s cache and cookies.<\/li>\n
  3. Using a different browser or an incognito\/private mode.<\/li>\n
  4. Disabling browser extensions to identify if one is causing the problem.<\/li>\n
  5. Checking your network connection or trying a different network.<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Open Wi-Fi Network<\/td>\n\n
    \n
  1. Switch Networks<\/li>\n
  2. Use Mobile Data<\/li>\n
  3. Check Wi-Fi Settings<\/li>\n
  4. Update App<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Captive Portal Detected<\/td>\n\n
    \n
  1. Open a Web Browser<\/li>\n
  2. Check Network Connection<\/li>\n
  3. Disable VPN<\/li>\n
  4. Forget Network and Reconnect<\/li>\n
  5. Clear Browser Cache<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
Blacklisted Network<\/td>\n\n
    \n
  1. Switch to a Secure Network<\/li>\n
  2. Use a Mobile Data Connection<\/li>\n
  3. Review Network Settings<\/li>\n
  4. Connect to Approved Networks<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
App Tampered<\/td>\n\n
    \n
  1. Reinstall the App<\/li>\n
  2. Check for Rooting\/Jailbreaking<\/li>\n
  3. Verify App Integrity<\/li>\n
  4. Update the App<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
App Flagged<\/td>\n\n
    \n
  1. Reinstall the App<\/li>\n
  2. Check for App Permissions<\/li>\n
  3. Verify App Integrity<\/li>\n
  4. Update the App<\/li>\n
  5. Use Security Software<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
App Blocked by Policy<\/td>\n\n
    \n
  1. Identify the App<\/li>\n
  2. Uninstall the App<\/li>\n
  3. Check for Alternatives<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    iBank App Errors Error Solution App Tampering Check for Rooted\/Jailbroken Device Reinstall the App Clear Cache and Data Disable Security Apps Fake SSL Certificate Check Date and Time Settings Network Connection Clear App Cache Reinstall the App Use a VPN Rooted Device Unroot Your Device Use a Magisk Module Check for Root Checker Apps Factory […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":245135,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-245113","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/pages\/245113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/comments?post=245113"}],"version-history":[{"count":0,"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/pages\/245113\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/pages\/245135"}],"wp:attachment":[{"href":"https:\/\/www.investbank.jo\/api-secure\/wp\/v2\/media?parent=245113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}