Digital Channels

The information age makes it necessary for business to be done beyond the old working hours. We offer a variety of means to reach your products and information regardless of your location or the clock. Access and manage your INVESTBANK accounts with ease, through the latest Digital Banking technologies.

iBank

We have heavily invested in providing e-Banking services to our clients, through iBank which gives you access to a vast array of services including: account management, card management, payment and fund transfer services, service center, account maintenance with 360 degrees of portfolio viewing and management.

Our highly secure online platform gives you he peace of mind to conduct all your transactions from the comfort of your home of office.

And we will be introducing a state of the art mobile banking solution where our approach is based on multi-channel integration within the upcoming months. New features will be witnessed that leverage the advanced technological capabilities of today's smart phones (android and iPhone).

If you have an internet connection, simply login and accomplish the following tasks:

Account Management

View your account(s) balances.
View the last 10 transactions performed on your account.
View your statement(s) of account(s).
View your loan details.

Card Management

Cheque book request.
Credit card request.
Credit card details.
Credit card payment.
Credit card increase limit request.
Open credit card for internet usage.

Payment and Fund Transfer Services

Transfer funds between your accounts.
Transfer to another Investbank account.
Transfer to international beneficiary.
Utility payments (Electric bill, water bill, your telecommunication bills).

Account Maintenance

Balance certificate request.
Open new account.
Send secured messages.
Interest and commission certificate.
Update your personal information.

Contact Center +962 6 500 1515

We certainly realize that your time is highly precious Therefore, Invest Bank Contact Center enables you to obtain information related to your INVESTBANK account, Credit Cards or Loans 7 days a week from 8:00 am – 12:00 midnight. It offers practical, safe and convenient banking experience - whenever you like, wherever you happen to be.

Below are list of the common services that we provide:

Accounts	All accounts & loans inquiries
Cheques	All Cheques inquiries Cheques representation
ATM Network	ATM Monitoring
Visa Electron	Emergency stop (Lost - Stolen - Fraud) Card Activation Charge Back (Dispute forms) PIN counter reset
SMS Service	Subscription Mobile Number Change Amending service features
Credit Card	All Credit Card inquiries Emergency stop (Lost - Stolen - Fraud) Card Activation Charge Back (Dispute forms) Amending settlement account Amending settlement method (4% - 100%) Amending address & Phone number Open Limit for internet & mail order usage Applying for Credit Card Installment Program PIN counter reset
iBank	iBank Support iBank Account unlock

Our team will be glad to serve you. To speak to our representatives please callat +962 6 500 1515 and we will be pleased to serve you, fast, efficient and effective.

Automated Teller Machine (ATM)

Our ATMs are installed everywhere so that you can access our services from the closest point possible. You can withdraw cash and perform various other banking transactions any time of the day even during Fridays and official holidays from any location having our ATM machine. Cash withdrawal.

There are several services you can get by accessing any of our ATM machines. All you need to do is insert your Visa Electron Card into the ATM machine and you will be able to utilize the following services:

Cash deposit.
Transfer funds between your accounts.
Transfer to another INVESTBANK account.
Credit card payment.
Mini Statement.
Balance enquiry.
Cheque book request.

SMS Banking

Track your account on the move with instant alerts on SMS for all your transactions with our free facility. You will receive Alerts on your mobile number registered with us on the below types of Alerts once you are subscribed on the service:

ATM Cash withdrawal
ATM online cash deposit
Cheque deposit
Cheque Withdrawal
Cash deposit
Cash withdrawal
Deposit Cheque Returned
ATM Reversal
Inward Transfer
Outward Transfer
Salary credit
Utility bill payment
ATM internal transfer
Visa Electron Purchase
Visa Electron Reversal
Internal Transfer
Reversal
Visa card payment
Loan Payment

Mobile Application

BANKING AT YOUR FINGERTIPS!

Download our iBank Application, and start banking online with your smartphone wherever you are at any time in the easiest and fastest manner.

Our iBank phone application mobile offers you a secure, user-friendly, and safe platform that is specifically designed for smart devices supporting Android and iOS.

You can start using the iBank application immediately with your existing credentials on your smart device; just download the application “INVESTBNAK iBank”.

The application allows you to enjoy:

Account Management

View your account(s) balances.
View the last 10 transactions performed on your account.
View your account details.
View your credit card details.
View the last 10 transactions performed on your credit card.
Perform credit card payment.
View your loan details.
View the latest 5 installments and the next 5 installments.
View the TD details.

Payment and Fund Transfer Services

Transfer funds between your accounts.
Transfer to another INVESTBANK account.

Other Services

ATM’s & Branches locations.
Loans & Time Deposit calculators.
Mailbox to communicate with clients.

Product conditions apply.

Quick Access with Touch ID

Access your iBank app on your smart devices using your fingerprint. Gone are the days of using a username and password. Besides saving time, this new login feature guarantees quick access to your bank account in the highest privacy and secure manner.

Quick View of Account Balances

Activate the Quick View feature to instantly get your account and credit card balances. A separate screen will appear on the login page without entering your username and password.

Push Notification:

Receive your account(s) updates’ directly through your iBank INVESTBANK mobile application by enabling real-time push notifications.

To enable Push Notification, please follow the steps below:

Login to iBank INVESTBANK mobile application.
On the main page, choose “More”.
From the “Settings”, activate “Push Notification” and “Enable push notifications for this device”.
Disable “SMS Notification” option.
Click in “Save Settings”.
You can view the last 50 notifications through “Alerts” on the main menu.

How to receive your updates’ through your iBank!