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Frequently Asked Questions

Yes, you can add this service through our branches or Contact Center and for security purposes there is a limit you can choose from.

Your purchased transaction amount must be above JOD300, and you must call the Contact Center 06 500 1515 before the issuance of the credit card statement to inform them of your request for installments.

All our cards are active outside Jordan for cash withdrawal and purchases, throughany VISA point of sale.

Yes, and it is possible to add the service through our Contact Center .

After 15 days of issuing the credit card statement, even if the payment is partially settled.

15 days from the issuance of the credit card statement, the amount must be available in the account to ensure accurate auto settlement deduction.

Yes you can. The additional payment can be made through iBank, ATMs or Branches. It is preferred to pay your installments before the end of month in order to avoid duplication.

You can activate it through our Contact Center 06 500 1515.